Citizens Council

Cooperation

Self-managed Care - a co-operative approach

This is the report of a series of pilot schemes commissioned by the Department for Health exploring how co-operative structures can be used to enable groups of care users to pool their resources under direct payments/personal budgets and take control of their care.

Download the full document as a pdf here (270KB)

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Co-creation - Sowing seeds

Introduction

As managers and leaders struggle to meet the demand for improvement in the delivery of public services, while facing the prospect of ever-diminishing resources, the concept of co-creation offers a potential solution towards delivering sustainable long-term benefits for citizens and service users. This publication explores the meaning and value of co-creation in the way services are designed and delivered, to encourage a fresh approach to thinking differently about meeting the needs of the citizen. It offers a template and some broad principles for co-creating successfully with others.

What is co-creation?

The term co-creation is used to describe a process where individuals with specific
interests and areas of expertise combine their knowledge, wisdom and insight in an open and equal way to deliver an outcome that is relevant, appropriate and greater than the sum of its parts.

You can down-load the whole of this paper by Dr Neil Wooding, Director, Public Service Management Wales as a PDF (565KB)  here. It is one of the series of Sowing Seeds topic papers published by Public Service Management Wales.

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